Job Responsibilities:

- Make outbound calls to prospective students and parents.
- Explain courses, admission procedures, fees, and other institution-related details.
- Follow up with interested candidates and maintain regular communication.
- Handle incoming calls and respond to basic queries professionally.
- Generate and maintain student enquiry records.
- Schedule counselling sessions and admission appointments.
- Coordinate with the admission and academic teams.
- Follow up on leads received through online platforms and other sources.
- Maintain daily call and follow-up reports.
- Achieve assigned calling and admission targets.
- Requirements:
- Minimum 6 months of telecalling/customer service experience preferred.
- Valuable communication and interpersonal skills.
- Basic knowledge of MS Office/Google Sheets is an advantage.
- Ability to communicate politely and confidently with students and parents.
- Working Days: Monday to Saturday Working Hours: 9:00 AM – 5:00 PM Salary: ₹15,000 per month

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

- Cell phone reimbursement
- Internet reimbursement

Work Location: In person

📌 Telecaller (Kochi)
🏢 EDCOM International
📍 Kochi