High-Ticket Sales Telecaller – Real Estate

Company: Seshan Homes

Location: Coimbatore, Tamil Nadu

Experience: 2–5 years

Salary: ₹25,000 – ₹35,000 per month + Performance Incentives

Employment Type: Full-time

Industry: Premium Real Estate

About Seshan Homes

Seshan Homes is a premium real-estate development company based in Coimbatore, offering high-value residential projects including luxury villas and upcoming apartment developments. We are looking for an experienced and confident High-Ticket Sales Telecaller / Pre-Sales Executive who can handle premium property enquiries, communicate effectively with prospective customers, qualify leads, and convert enquiries into site visits and sales opportunities. The candidate will handle leads for Kalpatharu, Sukhras Enclave, and upcoming Seshan Homes apartment projects.

Key Responsibilities – High-Ticket Lead Handling

· Handle inbound and outbound calls to prospective customers generated through Google Ads, Meta Ads, website enquiries, referrals, and other marketing channels.

· Handle high-value property enquiries professionally and confidently.

· Understand the customer's budget, requirements, preferred location, property type, purchase purpose, and buying timeline.

· Qualify leads and identify serious and genuine prospects.

· Prioritize high-potential customers and maintain systematic follow-ups.

· Communicate project features, specifications, location advantages, pricing, amenities, and other relevant information accurately.

· Handle customer questions and objections professionally.

Sales & Conversion

· Convert marketing-generated enquiries into qualified sales opportunities.

· Build customer interest through effective telephone conversations and follow-ups.

· Follow up consistently with prospective customers through calls and WhatsApp.

· Nurture prospects who require longer decision-making periods.

· Maintain a robust pipeline of qualified prospects.

· Work towards achieving monthly lead-to-site-visit and sales conversion targets.

· Support the sales team in moving qualified prospects towards booking and closure.

Site Visit & Meeting Coordination

· Schedule and confirm customer site visits.





· Coordinate with the sales/site team for scheduled visits.

· Follow up with customers before and after site visits.

· Schedule project presentations and previews at the Seshan Homes Head Office.

· Coordinate customer meetings with the appropriate sales representative or management team.

· Maintain proper follow-up after every site visit and project presentation.

Customer Relationship Management

· Build and maintain professional relationships with prospective customers.

· Handle premium/HNI customers with professionalism and confidentiality.

· Understand customer expectations and provide relevant project information.

· Maintain regular communication with prospects throughout the decision-making process.

· Ensure a high-quality customer experience from the first enquiry until handover to the sales team.

CRM & Reporting

· Maintain accurate lead records in the CRM/lead management system.

· Update call status, customer requirements, lead quality, follow-up dates, site visits, and customer feedback.

· Ensure every active lead has a clear next follow-up action.

· Prepare daily and weekly lead follow-up reports.

· Track lead-to-contact, contact-to-site-visit, and site-visit follow-up performance.

Candidate Requirements

· 2–5 years of experience in telecalling, telesales, inside sales, pre-sales, or real-estate sales.

· Experience in real estate / premium property sales is strongly preferred.

· Experience handling high-ticket products or services will be an added advantage.

· Excellent English communication skills – mandatory.

· Strong Tamil communication skills.

· Excellent telephone etiquette and customer-handling skills.

· Strong persuasion, negotiation, and objection-handling abilities.





· Proven ability to follow up consistently and convert leads into appointments/site visits.

· Target-oriented and performance-driven.

· Confident, professional, and presentable personality.

· Good knowledge of MS Office, Excel, WhatsApp Business, and CRM systems.

· Ability to manage multiple leads and follow-ups simultaneously.

Preferred Experience

· Premium / Luxury Real Estate

· Villa & Apartment Sales

· Real Estate Pre-Sales

· Inside Sales

· High-Value Consumer Products

· Banking / Financial Products

· Automobile / Luxury Automobile Sales

· Premium Hospitality

· Other high-ticket sales environments

Key Performance Indicators (KPIs)

· Number and quality of leads contacted

· Lead qualification rate

· Follow-up effectiveness

· Site visit appointments generated

· Site visit attendance/conversion

· Project presentation appointments

· Lead-to-opportunity conversion

· Customer engagement and response rate

· Contribution towards sales closures

· CRM accuracy and follow-up discipline

Projects

· Kalpatharu – Premium Luxury Villas

· Sukhras Enclave – Premium Residential Villas

· Upcoming Seshan Homes Apartment Projects

Educational Qualification

· Any Graduate / MBA / PG qualification with relevant sales or customer-handling experience.

· MBA – Marketing / Sales / Business Administration will be an added advantage.

What We Offer

· Fixed salary: ₹25,000 – ₹35,000 per month, based on experience and proven performance.

· Performance-based sales incentives.

· Opportunity to work with premium and high-value residential projects.

· Exposure to HNI and premium customer interactions.

· Career growth opportunities based on performance.

Ideal Candidate

We are looking for someone who is not just a caller but a sales-oriented customer relationship professional who can confidently speak to premium property buyers, understand their requirements, qualify genuine prospects, create interest, schedule site visits, and consistently follow up towards conversion.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

- Cell phone reimbursement
- Paid sick time
- Paid time off

Work Location: In person

📌 Sales Telecaller (Coimbatore)
🏢 seshan homes
📍 Coimbatore