We are looking for a friendly, professional, and responsible Receptionist to join our physiotherapy clinic. The candidate will be the first point of contact for patients and will be responsible for creating a welcoming and organized clinic environment.
Key Responsibilities:
- Welcome and assist patients professionally.
- Handle incoming calls, WhatsApp inquiries, and patient queries.
- Schedule, confirm, and manage patient appointments.
- Maintain patient records and basic clinic documentation.
- Coordinate with the physiotherapist regarding appointments and patient flow.
- Follow up with patients regarding upcoming appointments.
- Manage basic billing, payments, and receipts.
- Maintain the reception area and ensure smooth day-to-day clinic operations.
- Assist with basic administrative and computer-related tasks.
- Maintain patient confidentiality and professional communication at all times.
Requirements:
- Good communication and interpersonal skills.
- Polite, confident, and presentable personality.
- Basic knowledge of computers, WhatsApp, and MS Office/Google Sheets.
- Good organizational and time-management skills.
- Prior experience as a receptionist or in a healthcare/clinic setting will be an advantage, but freshers with valuable communication skills are welcome to apply.
Preferred Qualities:
- Patient-friendly and empathetic.
- Punctual and responsible.
- Quick learner.
- Professional attitude.
- Able to handle multiple tasks efficiently.