To ensure the effective maintenance and repair of generator sets (Gensets) for optimal performance and customer satisfaction. The Service Executive plays a critical role in managing service operations, troubleshooting issues, and coordinating with customers and internal teams.
Key Responsibilities
- Maintenance and Repair: Plan and execute repair and maintenance of DG sets and engines
- Customer Service: Provide timely and quality service to customer with a team of service engineers.
- Documentation and Reporting: Documents service activities and present to manamement.
- Compliance and Safety: Execute the jobs by complying to company processes and policies.
- Training and Development: Build a strong and competent team so as to optimize operational expenses.
- Coordination and Communication: with customer, Kirloskar and team.
Qualifications
- Education: Diploma or degree in mechanical or electrical engineering or a related field.
- Experience: Minimum of 3-5 years of experience in Genset maintenance and repair team handling.
- Technical Skills: Deep understanding of mechanical and electrical issues of Genset systems.
- Soft Skills: Strong customer service skills, excellent communication and interpersonal skills and team handling abilities.
Performance Metrics
- Customer Satisfaction, Efficiency, Quality of Work, Compliance & Documentation.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
📌 Service Coordinator (Karnal)
🏢 SAAN Royal Power Solutions
📍 Karnal
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