Looking for Immediate Joiners :

JOB DESCRIPTION – ASSISTANT MANAGER, TRAVEL

Department

Administration

Location

Mumbai

Reporting To

Manager / Head – Administration

Experience

5–8 Years

ROLE PURPOSE

Responsible for end-to-end domestic and international travel management, with primary focus on the MD, Directors and Top Management. This is a highly critical and time-sensitive role requiring exceptional responsiveness, accuracy, confidentiality and ownership, including urgent and last-minute travel requirements.

KEY RESPONSIBILITIES

Manage complete travel arrangements for MD, Directors, Top Management and employees, including flights, hotels, airport transfers and local transportation.

Provide immediate acknowledgement and quick turnaround on Top Management travel requests; handle urgent bookings, cancellations, rescheduling and itinerary changes.

Prepare accurate itineraries, reconfirm arrangements before travel and proactively manage delays, cancellations and alternate arrangements.

Maintain Top Management travel preferences and ensure strict confidentiality of travel schedules and personal information.

Coordinate international travel including visas, travel insurance, foreign exchange and required documentation.

Liaise with travel agencies, airlines, hotels, transport providers and visa agencies; negotiate corporate fares/rates and monitor service quality.

Ensure Travel Policy and eligibility compliance; obtain approvals for exceptions wherever required.

Track cancellations, refunds, unused tickets and airline credits and ensure timely recovery/utilization.

Verify travel agency,



hotel and transport invoices and coordinate with Finance for timely payment and reconciliation.

Maintain Travel MIS covering expenses, refunds, cancellations, vendor performance, savings and budget vs. actuals.

Provide support beyond regular working hours whenever required for urgent Top Management travel.

KEY SKILLS & COMPETENCIES

Extremely quick response & turnaround | Strong ownership & accountability | Excellent coordination & follow-up | High attention to detail | Ability to work under pressure | Problem solving & negotiation | Confidentiality & discretion | Strong communication | Travel MIS / Excel

CANDIDATE PROFILE

Graduate in any discipline with 5–8 years of Corporate Travel / Travel Management experience.

IATA certification or an equivalent recognized Travel & Tourism / Airline Ticketing certification is highly preferred.

Must be highly responsive and capable of handling urgent and last-minute Top Management travel requirements.

Experience managing travel for MD, Directors, CXOs or Top Management is strongly preferred.

Strong knowledge of domestic/international travel, airline fares, hotels, cancellations, refunds, visas and travel documentation.

Adaptable and willing to provide support outside normal working hours for urgent requirements.

KEY PERFORMANCE INDICATORS (KPIs)

Response Time | Booking Accuracy | Top Management Satisfaction | Urgent Request Turnaround | Cost Savings | Refund Recovery | Vendor Performance | Travel Policy Compliance | MIS Accuracy

Kindly Share your CV on [email protected]

Pay: ₹35,000.00 - ₹50,000.00 per month

Application Question(s):

- What is your current CTC ?
- What is your Notice Period?

Work Location: In person

📌 Assistant Manager- Travel (Mumbai)
🏢 Nitco
📍 Mumbai