10 Oct
|
Fernandez Hospital
|
Hyderabad
10 Oct
Fernandez Hospital
Hyderabad
Role & Responsibilities
- To answer every call that lands on their extension effectively, driving towards conversion of clients.
- To be able to coordinate with the OP team with an ease to accommodate the patients.
- Should be able to understand the patient’s need and guide them to the right consultants.
- Have complete knowledge of all unit doctors, with their specialty and experience, to explain to the callers.
- To ensure that end-to-end solution is provided.
- Adherence to the script / Quality of Calls and Procedures.
- Patient Impacting Errors / Non-Patient Impacting Errors.
Pay: ₹15,000.00 - ₹22,000.00 per month
Advantages:
- Provident Fund
Work Location: In person
📌 Customer Care Executive (Hyderabad)
🏢 Fernandez Hospital
📍 Hyderabad