Job Summary

The Customer Experience Executive supports customer coordination activities across multiple service lines by ensuring timely communication, accurate documentation, and effective follow-ups across departments.

Key Responsibilities

- Handle customer queries across various service domains
- Sharing Quotation in 24 hours
- Assist in capturing requirements and preparing quotations
- Coordinate with respective departments for updates
- Track sample and service status across workflows
- Maintain records across different service categories
- Ensure adherence to communication timelines
- Escalate delays or issues appropriately

Eligibility Criteria

- Bachelor’s degree in Science, Environmental Studies, Commerce, or any related field




- Freshers or candidates with up to 1 year of experience can apply
- Basic computer knowledge (MS Office, emails, etc.)

Required Skills

- Basic understanding of technical services
- Positive communication
- Attention to detail
- Enjoys speaking with customers, understanding their requirements and building positive professional relationships.
- Proactive in making calls, following up on queries and ensuring timely customer communication.

Job Types: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹16,000.00 per month

Work Location: In person

📌 Customer Experience Executive (Thane)
🏢 Envirocare lab
📍 Thane