Key Responsibilities:

- Welcome customers visiting the service centre and understand their vehicle service requirements.
- Listen to customer complaints and identify the initial concerns related to the bike.
- Conduct preliminary vehicle inspections and record customer-reported issues.
- Prepare job cards with accurate customer details, vehicle information, service requirements, and complaints.
- Explain service procedures, repair estimates, labour charges, and spare parts costs to customers.
- Coordinate with technicians and the workshop team to ensure timely vehicle servicing and repairs.
- Provide regular updates to customers regarding service progress, additional repairs, and delivery timelines.
- Obtain customer approval before proceeding with additional repairs or replacement of parts.
- Ensure proper documentation of vehicle service history, warranty claims, and service records.
- Coordinate with the spare parts department to ensure the availability of required parts.
- Freshers also can apply.
- Contact HR : (phone hidden).

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages:

- Cell phone reimbursement
- Leave encashment
- Provident Fund

Work Location: In person

📌 Service Advisor (Karaikudi)
🏢 Anaamalais Royal Enfield
📍 Karaikudi