Organization: Chate's Homeopathy Clinic

Job Title: Front Desk Receptionist

Job Summary

Chate's Homeopathy Clinic is looking for a professional, well-organized, and patient-friendly Front Desk Receptionist to manage the clinic's reception and support day-to-day patient coordination. The role will involve handling appointments, patient communication, follow-ups, billing, records, and administrative activities while ensuring patients receive a smooth and positive experience at the clinic.

Key Responsibilities

- Welcome and assist patients and visitors in a courteous and professional manner.
- Handle incoming calls and respond to patient inquiries regarding appointments, doctor availability, clinic procedures, and services.
- Schedule, confirm, reschedule, and manage patient appointments.
- Conduct follow-up calls with patients regarding consultations, treatment progress, and upcoming visits.
- Send appointment reminders and follow up with patients regarding missed or pending appointments.
- Maintain accurate patient information, appointment details, and follow-up records in the clinic management system.
- Record and update patient interactions and other relevant information as required.
- Coordinate with doctors and clinic staff to ensure smooth patient flow and daily operations.
- Handle billing, payment collection, receipt generation, and basic cash-handling responsibilities.
- Provide patients with clear information regarding appointments, clinic procedures, and general requirements.
- Assist in managing the reception area and ensure it remains organized and presentable.




- Perform basic data entry and other administrative tasks related to clinic operations.
- Maintain patient confidentiality and follow professional standards in all interactions.
- Support the clinic team with other front-desk and administrative responsibilities as required.

Eligibility & Skills

- Graduate in any discipline preferred.
- Freshers with good communication and interpersonal skills are welcome to apply.
- Previous experience in reception, customer service, patient coordination, or a healthcare/clinic environment will be an added advantage.
- Good verbal communication skills and confidence in speaking with patients over the phone and in person.
- Basic computer knowledge, typing, and data-entry skills.
- Good organizational, coordination, and follow-up skills.
- Ability to handle multiple tasks efficiently in a busy clinic environment.
- Professional, courteous, and patient-friendly approach.
- Ability to maintain confidentiality and handle patient information responsibly.

Preferred Qualities

- Pleasant, confident, and approachable personality.
- Polite, patient, and service-oriented attitude.
- Strong sense of responsibility and punctuality.
- Good attention to detail and organizational skills.
- Ability to communicate effectively with patients, doctors, and staff.
- Willingness to learn clinic procedures and adapt to recent responsibilities.
- Ability to remain calm and professional while handling multiple tasks.

Pay: ₹10,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Receptionist (Dadar)
🏢 chate's homeopathy clinic
📍 Dadar