Technical Lead

Bengaluru, Karnataka

Job Summary

Role Purpose

Design, develop and support Siebel components as a senior individual contributor: delivering high-quality, well-tested and maintainable solutions, resolving complex technical problems, and supporting less experienced engineers within the team.

Key Responsibilities

Development & Design

- Design and build Siebel components, services and enhancements within the agreed architecture and standards.

- Translate user stories and specifications into clean, efficient and testable implementations.

- Handle complex technical problems, performance issues and non-trivial defects independently.

- Contribute to technical design discussions, estimation and solution options.

Quality Engineering

- Write and maintain unit, integration and regression tests to agreed coverage expectations.

- Participate actively in code reviews, providing and acting on constructive feedback.

- Apply secure coding practices, effective error handling and appropriate logging.

Delivery & Support

- Deliver committed scope within agreed sprint or release timelines with predictable quality.

- Support build, deployment, environment issues and release verification activities.

- Investigate production incidents, perform root-cause analysis and implement durable fixes.

Collaboration

- Work closely with leads, architects, QA, business analysts and support teams.

- Participate in agile ceremonies, backlog refinement and dependency discussions.

- Mentor junior developers through pairing, reviews and knowledge sharing.

Key Responsibilities

Technology Focus — Siebel CRM

- Design, configure and extend Siebel CRM components in line with product standards and upgrade safety.

- Deliver integrations using EAI/EIM, web services and supported interface patterns.

- Tune performance, resolve production defects and maintain technical documentation.

Required Technical Competencies

Core Skills





Siebel CRM configuration, Tools, business objects/components, workflows, scripting and EAI/EIM.

Design & Architecture

Siebel solution architecture, application/object design, integration patterns and upgrade-safe customization.

Data & Integration

Siebel data model, EIM data loads, migrations, interface specifications and reporting.

Platform & DevOps

Siebel environments, repository and release management, patching, sizing and deployment processes.

Quality & Operations

Functional and regression testing, performance tuning, defect management and production support.

Skill Requirements

Experience & Qualifications

- 8+ years of hands-on Siebel development experience in enterprise environments.

- Solid track record delivering production-grade components across full delivery cycles.

- Bachelor’s degree in Computer Science, Engineering or IT, or equivalent experience.

- Relevant platform or cloud certifications advantageous, not mandatory.

Leadership & Behavioural

- Strong ownership of assigned deliverables end to end.

- Analytical, detail-oriented approach to problem solving.

- Clear written and verbal communication within a delivery team.

- Collaborative, dependable and open to feedback.

Location-Specific Expectations

- Collaborate from an India delivery location with stakeholders across regions and time zones.

- Ensure standards, decisions and reusable patterns are documented and adopted across distributed squads.

- Support virtual workshops, technical governance and production-readiness reviews.

Key Deliverables & Success Measures

- Working, tested and reviewed code delivered to agreed scope and timelines.

- Low defect leakage into system, UAT and production environments.

- Timely resolution of assigned defects and production incidents.

- Accurate technical documentation and effective knowledge transfer.

- Consistent adherence to coding, security and testing standards.

Other Requirements

📌 Technical Lead (Bengaluru)
🏢 HCLTech
📍 Bengaluru