Job Title

Manager – Partner Management (Vehicles)

Function

Ground Operations

Reports To

Head - Ground Operations

Location

Head Office

Travel Required

25% þ 50% 75%

About DHL Blue Dart Express India:

Blue Dart Express Limited, a listed company, is a leader in courier, integrated air express package distribution, and eCommerce in South Asia, offering a wide range of logistics solutions. Founded in 1983, it is recognised for reliable, time-bound, and secure delivery services across 55,000+ locations in India as well as internationally. Its competencies span across evaluation and contracting, planning and transition, delivery and execution, and specific service capabilities. We pride ourselves on innovation, digitalization, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the rapid-paced logistics environment and ever-evolving supply-chains. It wholly-owns India’s only scheduled air cargo airline, Blue Dart Aviation Limited, since May 1994, and the Concorde Air Logistics Limited, a transport, storage, and communications business, since May 2004.

Blue Dart Express Limited is a part of the DHL Group's DHL eCommerce division, leveraging this global logistics leader’s network across 220 countries and territories to provide comprehensive express and logistics solutions to our clients. Our robust network and unmatched infrastructure have positioned the Blue Dart brand as a key India-grown logistics player with an unmatched and phenomenal global outreach rooted in the DHL brand of its majority shareholder.

We are proud to be consistently ranked among India’s Top 100 Great Places to Work, combining it with DHL Group’s Top Employer certification. Being an Employer of Choice is not just a goal; it’s a fundamental part of who we are, committed to creating a workplace where people are valued, empowered, and wear the sobriquet “Blue Darter” with honour.

If you are looking to join a purpose-led, people-first, company that shapes India’s supply-chains with integrity and safety, Blue Dart is where you belong. Blue Dart offers competitive compensation and comprehensive benefits, access to cross-functional, succession planning and global career paths, and strong culture of recognition.

Position Overview:

The Manager – Partner Management (Vehicles) is responsible for developing, managing, and optimizing Blue Dart’s vehicle partner ecosystem across the Ground Operations network. The role serves as the central point of contact for transportation partners, regional operations teams, procurement, finance, and network planning functions to ensure reliable fleet availability, superior service performance, regulatory compliance, and cost-effective transportation operations.

The incumbent will drive vehicle partner sourcing, commercial negotiations, contract governance, performance management, and fleet utilization initiatives while ensuring adherence to statutory and safety requirements. The role will also lead the adoption of Transport Management Systems (TMS) and digital partner management processes, enabling data-driven decision-making, operational visibility, enhanced partner accountability, and continuous network efficiency improvements. Through effective partner governance and transportation optimization, the position contributes directly to service reliability, scalability, cost reduction, and overall Ground Operations excellence.

Job Purpose:

To lead centralized vehicle Partner management across the Blue Dart Ground Network, ensuring optimal fleet availability, Partner performance, statutory compliance, cost competitiveness, service reliability, and contract governance. The role will drive partner selection, commercial negotiations, fleet utilization, asset control, and implementation of technology-enabled Partner management processes through TMS and related digital platforms. Partner management, partner evaluation, compliance, fleet performance,



and cost optimization are identified focus areas within the proposed Ground Operations structure.

Key Roles & Responsibilities:

Partner Strategy & Network Design

- Develop and execute vehicle sourcing strategy for Surface, Air, and Speed Truck line haul and feeder networks.
- Create a robust Partner ecosystem to support current and future network requirements.
- Drive route-wise capacity planning with Network Planning and Operations teams.
- Ensure adequate Partner coverage for peak and contingency requirements.

Partner Selection & Contract Management

- Lead RFQ processes and Partner onboarding.
- Conduct commercial evaluation and partner selection.
- Negotiate rates, contracts, SLAs, and operating terms.
- Establish long-term strategic partnerships with key transport providers.
- Implement Partner scorecards and governance mechanisms.
Partner selection and evaluation are key responsibilities under Partner Management.
-

Fleet Performance Management

- Monitor fleet availability and utilization.
- Establish performance benchmarks for transport partners.
- Review:
- - On-time departures
- On-time arrivals
- Vehicle placement adherence
- Fleet utilization
- Vehicle productivity
- Route performance

- Drive continuous Partner performance improvement.
Fleet performance monitoring and vehicle in-transit performance are identified responsibilities within the HQ structure.
-

Cost Management & Productivity

- Drive reduction in transportation cost per kilogram (CPK).
- Implement route optimization initiatives.
- Monitor vehicle utilization and empty run reduction.
- Support network reengineering projects.
- Identify opportunities for:
- - Vehicle configuration changes
- Consolidation opportunities
- One-way fleet optimization
- Network efficiency improvement

- Route optimization, rate negotiation, vehicle configuration changes and cost control initiatives are highlighted within Ground Operations reviews.

Financial Accountability
.

- Transportation spend managed
- Procurement budget ownership
- Contract value management
- Budget adherence
- Savings targets

Compliance & Asset Governance

- Ensure Partner compliance with:
- Transport regulations
- Vehicle documentation
- Insurance requirements
- E-Way Bill requirements
- GST and statutory requirements
- Blue Dart safety standards

- Oversee vehicle asset governance and control processes.
- Drive compliance audits across partner fleets.
- Manage GPS lock inventory governance and vehicle tracking controls.
The HQ structure specifically references vehicle statutory compliance and vehicle network asset control and coordination functions.
-

TMS & Digital Transformation

- Support rollout and adoption of Transport Management System (TMS).
- Drive digitalization of:
- Partner onboarding
- Rate management
- Vehicle allocation
- Order management
- Partner performance monitoring
- Asset management

- Ensure successful partner integration with TMS platforms.
TMS is intended to provide vehicle order management, RFQ capabilities, real-time partner performance management, and partner asset management.
-

Safety & Security

- Monitor vehicle and driver compliance.
- Ensure implementation of vehicle safety initiatives.
- Support deployment of telematics, ADAS, Dash Cam, fatigue monitoring, and tracking systems.
Ensure Partners comply with Blue Dart safety policies and reporting requirements.
-

Stakeholder Management

Coordinate closely with:

- Regional Operations Heads
- Regional Surface Heads
- Network Planning
- Telematics/NCC
- Finance
- Procurement
- Security
- IT
- Service Quality
Partner Partners
-

Qualifications & Experience:

Education:

- Graduate in Engineering, Transport, Logistics, Supply Chain Management,



or Commerce.
MBA / PGDM in Supply Chain or Operations preferred.
-

Experience:

- 10–15 years of logistics, transportation, fleet management, or supply chain experience.
- Minimum 5 years in transportation procurement, fleet operations, or Partner management.
- Experience managing large fleet networks and transport Partners.
- Exposure to TMS implementation and transport analytics preferred.

Skills & Capabilities:

Technical Skills:

- Transport Procurement & Strategic Sourcing
- Vehicle Partner Management & Vendor Governance
- Fleet Operations & Capacity Planning
- Contract Negotiation & Commercial Management
- Transportation Cost Analytics & Optimization (CPK, Fleet Utilization)
- Transport Management Systems (TMS) & Digital Logistics Platforms
- Regulatory, Statutory & Safety Compliance Management
- Logistics Data Analytics, MIS & Performance Management

Behavioural Competencies:

- Strategic Thinking
- Commercial Acumen
- Stakeholder Management
- Negotiation & Influencing Skills
- Execution Excellence
- Analytical Problem Solving
- Change Management & Continuous Improvement
- Ownership & Accountability

Span of Control

- Direct Reporting
- Vehicle Network Asset Control & Coordination
- Vehicle Compliance Resources
- TMS / Partner Governance Support Resources

- Functional Coordination
- Regional / Location Fleet Operations
- Regional Surface Operations Teams
- Regional Hub Operations Teams
- Network Planning Team

Key Performance Indicators:

KRAs

KPIs

Target

Weight

Partner Performance

On-Time Placement

- 98%

15%

Fleet Availability

Vehicle Availability

- 99%

10%

Cost Management

CPK Reduction

Budget Target

15%

Partner Compliance

Compliance Score

- 98%

10%

Contract Management

Annual Contract Renewal Completion

1

5%

TMS Adoption

Partner Integration

1

10%

Asset Governance

Asset Tracking Compliance

1

5%

Fleet Utilization

Utilization Index

Above Budget

10%

Safety

Major Safety Incidents

Zero

10%

Partner Development

Partner Rating Improvement

Annual Improvement

5%

Process Improvement

Cost Saving Initiatives

Minimum 3 annually

5%

Why join DHL Blue Dart?

When you join us, you’re not just taking a job—you’re becoming part of a purpose-led movement that’s reshaping the future of logistics across India and the world. At Blue Dart, we don’t just deliver parcels—we deliver excellence, innovation, and opportunity every day.

Here’s what makes us stand out:

- Great Place to Work® Certified—a testament to our people-first culture, inclusive environment, and commitment to your growth and well-being.
- Competitive pay and performance-linked rewards that truly recognize your impact.
- Structured learning, global exposure, and on-the-job coaching to help you grow faster than ever.
- Best-in-class benefits—from comprehensive medical cover (including optional parental care) to financial wellness and generous time off.
- A culture that celebrates diversity, innovation, and bold thinking—where your voice is heard and your contributions matter.
- Global career paths across the DHL Group, opening doors to opportunities in 220+ countries and territories.
- The pride of working with India’s most awarded logistics brand, trusted by millions and driven by purpose.

This is your chance to do meaningful work, build a career without borders, and thrive in a company that’s not just a logistics leader—but a Great Place to Work. Come grow with us.

Disclaimer:
At Blue Dart Express Limited, all recruitment is conducted through a fair, transparent, and merit-based process aligned with our commitments to Human Rights and Diversity, Equity, Inclusion & Belonging (DEIB).

Blue Dart does not request or accept any fees, deposits, or payments from candidates at any stage of the recruitment or onboarding process. Any such request is fraudulent and unauthorized.

Blue Dart shall not be responsible for any loss arising from such fraudulent activity. For verification, candidates may write to [email protected].

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📌 Manager – Partner Management (Vehicles), HQC (Mumbai)
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📍 Mumbai