Location: Noida
Employment: Full-Time
Experience: 0–2 Years
We are looking for a Customer Support Executive to assist users with app-related queries and ensure a smooth customer experience.
Responsibilities
- Handle customer queries through chat, WhatsApp and calls.
- Resolve payment, recharge, wallet and account-related issues.
- Handle customer complaints professionally.
- Escalate technical or serious issues when required.
- Follow up on unresolved cases.
Requirements
- Good Hindi and English communication skills.
- Basic computer and mobile app knowledge.
- Patient, polite and positive at problem-solving.
- Freshers can also apply.