JOB DESCRIPTION – HOUSEKEEPING MANAGER

Company: Peninsula Redpine Hotel Pvt. Ltd.
Location: Andheri East, Mumbai, Maharashtra
Department: Housekeeping
Position: Housekeeping Manager
Industry: Hotel / Hospitality
Employment Type: Full time

About the Role

We are looking for an experienced and responsible Housekeeping Manager to lead our Housekeeping Department and ensure high standards of cleanliness, hygiene, guest comfort, and overall hotel presentation.

The ideal candidate should have strong hotel housekeeping experience, excellent team-handling skills, knowledge of room operations, and the ability to maintain housekeeping standards in a fast-paced hotel environment.

Key Responsibilities

- Manage and supervise the complete Housekeeping Department and daily operations.
- Ensure cleanliness and hygiene standards are maintained across guest rooms, public areas, back-of-house areas, corridors, washrooms, and hotel premises.
- Plan and monitor daily room cleaning, turndown, deep cleaning, and periodic cleaning schedules.
- Conduct regular room inspections and ensure rooms meet hotel quality standards before releasing them for sale.
- Coordinate closely with Front Office regarding room status, check-ins, check-outs, VIP rooms, early arrivals, and room priorities.
- Prepare and monitor manpower allocation, duty rosters, attendance, and leave schedules.
- Train, guide, and motivate housekeeping associates to maintain service and grooming standards.
- Ensure proper handling and control of linen, uniforms, amenities, cleaning chemicals, and housekeeping equipment.
- Monitor housekeeping inventory and maintain proper stock records to control wastage and pilferage.
- Ensure proper implementation of SOPs,



hygiene standards, safety procedures, and hotel policies.
- Handle guest complaints related to cleanliness, room conditions, and housekeeping services professionally and promptly.
- Coordinate with Maintenance/Engineering for room defects, maintenance issues, and preventive maintenance requirements.
- Monitor laundry operations and ensure proper handling of hotel linen and uniforms.
- Ensure compliance with hotel hygiene, safety, pest control, and housekeeping standards.
- Conduct regular briefing and departmental meetings with the housekeeping team.
- Prepare and maintain daily, weekly, and monthly Housekeeping reports and records.
- Monitor departmental expenses and support effective cost control.
- Coordinate with HR for recruitment, onboarding, training, attendance, disciplinary matters, and staff development.
- Ensure all housekeeping activities are properly documented and followed as per hotel procedures.

Candidate Profile

- Minimum 3–5 years of experience in Hotel Housekeeping, preferably with experience as a Housekeeping Manager / Assistant Housekeeping Manager / Executive Housekeeper.
- Experience in a 3-star, 4-star, or 5-star hotel will be preferred.
- Hotel industry candidates with strong operational housekeeping experience are encouraged to apply.




- Strong knowledge of guest room cleaning, public area cleaning, laundry, linen management, inventory control, and housekeeping SOPs.
- Excellent leadership and team-management skills.
- Good communication and interpersonal skills.
- Ability to handle guest complaints and operational pressure professionally.
- Strong attention to detail and cleanliness standards.
- Knowledge of basic computer operations and housekeeping software will be an advantage.
- Candidates from Mumbai / Navi Mumbai / Thane with relevant hotel experience will be preferred.

Key Skills / Indeed Keywords

Housekeeping Manager | Executive Housekeeper | Hotel Housekeeping | Hospitality | Hotel Operations | Room Inspection | Guest Room Cleaning | Public Area Cleaning | Linen Management | Laundry Management | Inventory Control | Manpower Planning | Team Handling | Housekeeping SOP | Hygiene Standards | Guest Complaints | Cost Control | Hotel Operations | 3 Star Hotel | 4 Star Hotel | 5 Star Hotel | Hospitality Industry

What We Offer

- Competitive Salary
- Service Charge / Incentives as applicable
- Employee Meals
- Career Growth Opportunities
- Learning & Development
- Supportive Hotel Management Environment
- Opportunity to work with a growing hospitality group

How to Apply

Interested candidates with relevant hotel housekeeping experience may share their updated CV with:

HR – Peninsula Redpine Hotel Pvt. Ltd.
Contact: +91-XXXXXXXXXX
Email: [email protected]
Location: Andheri East, Mumbai, Maharashtra

Pay: ₹40,000.00 - ₹45,000.00 per month

Benefits:

- Food provided
- Leave encashment
- Provident Fund

Work Location: In person

📌 Housekeeping Manager (Mumbai)
🏢 Peninsusla Redpine Hotel
📍 Mumbai