We are looking for a responsible, confident and well-organised Telecalling & Front Office Coordinator to support our organisation in handling enquiries, communication, follow-ups, marketing, and day-to-day coordination.
The ideal candidate should have positive communication and interpersonal skills, basic computer knowledge and the ability to communicate professionally with Masters, Leaders, Clients, Organisation and other Stakeholders.
Key Responsibilities:
* Handle incoming & outgoing enquiries through phone, WhatsApp and other communication channels.
* Make follow-up calls to prospective Masters, Clients and Organisation
* Explain Programmes, Membership, Activities and related information clearly.
* Maintain enquiry and follow-up records.
* Coordinate appointments, calls and basic administrative activities.
* Communicate professionally with Masters, Leaders, Clients and other Stakeholders.
* Support the organisation's marketing and promotional activities.
* Follow up with leads and assist in converting enquiries into registrations.
* Perform basic computer and documentation work.
* Coordinate with the management and training team as required.
Eligibility & Requirements:
* Any Bachelor's Degree.
* Freshers and candidates with relevant experience may apply.
* Excellent verbal and written communication skills.
* Good interpersonal and convincing skills.
* Basic computer knowledge.
* Responsible, punctual and organised.
* Candidates should have a laptop and mobile phone with extra sim slot.
* Ability to work independently and coordinate with the team remotely.
* Experience in telecalling, customer service, sales or front-office coordination will be an advantage.
Preferred Skills:
* Telecalling
* Customer Communication
* Lead Follow-up
* Sales & Marketing
* Customer Relationship Management
* Basic MS Office / Google Workspace
* WhatsApp communication
* Good English communication
Work Mode: Work from Home
Working Hours: 9:00 AM to 6:00 PM
Working Days: 6 days per week
Pay: ₹8,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Telecalling & Front Office Coordinator (Thanjavur)
🏢 World Karate Masters Association (WKMA)
📍 Thanjavur
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