Job Summary

We are looking for an experienced and result-oriented Showroom Branch Manager to oversee the overall operations of the showroom, drive sales performance, lead the sales team, and ensure excellent customer satisfaction. The ideal candidate should have strong leadership, sales, and team-management skills with a proven track record in the automobile or retail industry.

Key Responsibilities

- Manage the overall day-to-day operations of the showroom.
- Achieve monthly and yearly sales targets for vehicles and related products.
- Lead, motivate, and monitor the performance of the Sales Executives, Field Executives, and Telecallers.
- Develop and implement effective strategies to generate walk-in, digital, field, referral, and corporate leads.
- Monitor enquiries, test rides, bookings, retail sales, cancellations, and follow-ups.
- Ensure proper and timely lead management and conversion.
- Conduct regular team meetings and review individual performance against targets.
- Plan and execute local marketing, promotional activities, and customer engagement programs.
- Maintain strong relationships with customers and ensure high levels of customer satisfaction.
- Coordinate with Finance, Insurance, Service, Spare Parts, and other departments for smooth operations.
- Monitor showroom performance, stock availability, display vehicles, and showroom presentation.
- Prepare and submit daily, weekly,



and monthly sales/performance reports to management.
- Identify market opportunities, competitor activities, and customer trends.
- Handle customer complaints and resolve issues professionally and promptly.
- Ensure compliance with company policies, processes, and dealership standards.
- Take responsibility for overall branch profitability, productivity, and business growth.

Qualifications & Skills

- Graduation in any discipline; MBA/PGDM in Sales/Marketing will be an advantage.
- 4-5 years of experience in showroom/branch management, preferably in the automobile industry.
- Proven experience in sales target achievement and team handling.
- Strong leadership, communication, negotiation, and customer-handling skills.
- Valuable knowledge of local market and sales practices.
- Ability to analyze sales data and take corrective actions.
- Strong follow-up and decision-making skills.
- Basic knowledge of MS Office / CRM software.
- Valid driving licence and willingness to travel locally.

Key Performance Indicators (KPIs)

- Monthly vehicle sales and target achievement
- Lead-to-booking and booking-to-retail conversion
- Team productivity
- Customer satisfaction
- Lead follow-up and closure
- Field activity and enquiry generation
- Branch revenue and profitability
- Customer retention and referrals

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 BRANCH MANAGER (Kayamkulam)
🏢 Cee Pee Suzuki
📍 Kayamkulam