Company: Girikand Travels Pvt. Ltd.
Department: Holiday Operations – International
Location: Pune
Experience: 1–3 Years
Industry: Travel & Tourism
Employment Type: Full-Time

About Girikand Travels

Girikand Travels Pvt. Ltd. is a leading travel company offering comprehensive travel solutions including international and domestic holidays, corporate travel, MICE, car rentals, air ticketing, visa assistance and customized travel experiences.

Job Summary

We are looking for a detail-oriented and customer-focused Executive – Holiday Operations International to manage the end-to-end operational aspects of international holiday bookings. The candidate will be responsible for coordinating with clients, overseas suppliers, hotels, DMCs and internal teams to ensure smooth execution of international holidays.

The ideal candidate should have good knowledge of international destinations, solid communication skills and the ability to manage multiple bookings and operational requirements simultaneously.

Key Responsibilities

- Handle end-to-end operations for international holiday packages from booking confirmation to completion of the tour.
- Coordinate with international DMCs, hotels, transport providers, guides, activity providers and other overseas suppliers.
- Process and confirm hotel bookings, transfers, sightseeing, activities, excursions and other travel arrangements.
- Coordinate with the sales team to understand client requirements and ensure accurate execution of itineraries.
- Prepare and verify travel itineraries, vouchers, confirmations and operational documents.




- Coordinate with suppliers to obtain rates, availability, booking confirmations and amendments.
- Follow up on pending confirmations and ensure all services are confirmed before the client's departure.
- Handle changes, cancellations, amendments and special requests efficiently.
- Coordinate with the Visa, Ticketing and Holiday Sales teams wherever required.
- Maintain accurate records of bookings, confirmations, payments and supplier correspondence.
- Ensure timely communication with clients regarding booking confirmations and travel arrangements.
- Resolve operational issues during the pre-departure and travel period.
- Maintain strong working relationships with overseas suppliers and DMC partners.
- Check all booking details carefully to avoid operational errors.
- Ensure smooth coordination between clients, suppliers and internal departments.
- Assist in preparing customized international holiday itineraries and costing when required.
- Stay updated on international destinations, hotels, attractions, activities and travel requirements.
- Maintain proper MIS and provide regular updates to the reporting manager.

Key Skills Required

- Good knowledge of International Holiday Destinations and Travel Operations.
- Understanding of international hotel,



transfer, sightseeing and activity bookings.
- Excellent communication and coordination skills.
- Strong attention to detail.
- Good negotiation and follow-up skills.
- Ability to handle multiple bookings and deadlines.
- Good written and verbal English communication.
- Strong problem-solving and customer-handling skills.
- Proficiency in MS Office, Excel and email communication.
- Ability to work effectively with DMCs and overseas suppliers.

Preferred Candidate Profile

- Graduate in Travel & Tourism, Hospitality, Business Administration or any relevant field.
- 1–3 years of experience in International Holiday Operations / Tour Operations / Travel Operations.
- Candidates with experience handling destinations such as Europe, Southeast Asia, Middle East, Maldives, Mauritius, Australia, New Zealand or other international destinations will be preferred.
- Experience working with DMCs, B2B travel partners or international suppliers will be an advantage.
- Freshers with relevant Travel & Tourism qualifications and strong destination knowledge may also be considered.

Key Performance Indicators

- Accuracy and timely completion of bookings
- Supplier coordination and confirmation turnaround time
- Smooth execution of international holidays
- Customer satisfaction
- Error-free documentation and itineraries
- Timely follow-up and resolution of operational issues
- Effective coordination with Sales and other internal departments

Pay: ₹20,000.00 - ₹28,000.00 per month

Work Location: In person

📌 Executive- Holiday Operations International (Pune)
🏢 Girikand Travels
📍 Pune