Role: ServiceNow GRC Senior Developer – Tech Lead

Experience: 5–8 years

Location: Pune

Work Mode: Work from Office,5 days WFCO - Mandatory

Immediate joiners only

Position Overview:

We are seeking an experienced ServiceNow GRC Senior Developer – Tech Lead with minimum 5-8 years of experience in the ServiceNow platform to join our team and play a key role in designing, developing, and maintaining ServiceNow Governance, Risk, and Compliance (GRC) solutions. The ideal candidate will have hands-on expertise in ServiceNow Workspace, scripting, integrations, and portal development to ensure seamless implementation and functionality of GRC modules and related solutions.

Key Responsibilities:

- GRC Development & Configuration:
- Design and implement ServiceNow GRC solutions, including Policy and Compliance, Risk Management, Audit Management, and Vendor Risk Management modules.
- Configure and customize workflows, dashboards, and reports to meet organizational requirements.

ServiceNow Workspace Development:

- Develop intuitive and user-friendly ServiceNow Workspaces tailored for GRC use cases, enabling productive task management and visibility for end-users.
- Configuring the existing Workspaces while adding/removing widgets etc.
- Portal Design & Development:
- Create and enhance ServiceNow Service Portals with a focus on GRC functionalities, ensuring a seamless and engaging user experience.
- Catalog form creation and integrating those with other ServiceNow modules is key.

Integration:

- Develop and maintain integrations between ServiceNow and other third-party systems (e.g., ERP, ITSM, risk platforms) using REST, SOAP APIs, and MID Servers.
- Troubleshoot and resolve integration issues effectively.

Scripting & Customization:

- Develop and maintain custom scripts using JavaScript, Business Rules, Script Includes,



and Client Scripts.
- Optimize scripts to ensure system performance and scalability.
- Process Optimization:
- Collaborate with stakeholders to identify and streamline GRC processes, ensuring alignment with industry best practices and regulatory requirements.

System Administration & Support:

- Perform regular maintenance, upgrades, and troubleshooting of the ServiceNow platform to ensure smooth operations.
- Provide technical support and training to end-users and stakeholders.

Required Skills & Experience:

- Proven experience in ServiceNow GRC module implementation and development.
- Hands-on experience with ServiceNow Workspace design and development.
- Proficiency in ServiceNow scripting, including Business Rules, Client Scripts, and Script Includes.
- Experience in developing and customizing ServiceNow Portals, widgets, and UI pages.
- Strong understanding of integration methods (REST/SOAP APIs) and troubleshooting integration issues.
- Familiarity with ServiceNow platform administration and performance optimization techniques.
- Ability to translate business requirements into technical solutions.
- Excellent communication and problem-solving skills.

Preferred Qualifications:

- ServiceNow Certified Implementation Specialist – Risk and Compliance
- ServiceNow Certified Implementation Specialist – TPRM
- ServiceNow Certified Implementation Specialist – BCM
- ServiceNow System Admin (CSA)
- ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified Application Developer or other relevant certifications.
- Experience with Agile development methodologies.
- Familiarity with other ServiceNow modules (e.g., ITSM, SecOps, or ITOM).

Interested candidates please share your updated CV to '[email protected]'

Pay: ₹1,400,000.00 - ₹2,500,000.00 per year

Work Location: In person

📌 Senior ServiceNow Developer - Tech Lead (Pune)
🏢 Joan Technologies
📍 Pune