Job Description: Receptionist

Organisation: Indian Institute of Fashion and Design (IIFD), Kolkata
Job Type: Full-Time
Location: Kolkata, West Bengal

About IIFD Kolkata

Indian Institute of Fashion and Design (IIFD), Kolkata, is an institute dedicated to creative education in Fashion Design, Interior Design, and related design disciplines. We are looking for a professional, well-organised, and presentable Receptionist to manage front-desk operations and create a welcoming experience for students, parents, visitors, and business associates.

Key Responsibilities

- Welcome and greet students, parents, visitors, and guests professionally.
- Handle incoming telephone calls, WhatsApp enquiries, and general queries, directing them to the appropriate department.
- Provide basic information about the institute, courses, admission procedures, and office timings.
- Attend to walk-in admission enquiries and coordinate with the Admissions Counselling Team.
- Maintain visitor registers, appointment schedules, and front-desk records.
- Manage incoming and outgoing correspondence, courier services, and document handling.
- Assist with student enquiries, parent communication, and administrative coordination.
- Maintain the reception area in a neat, organised, and professional manner.
- Coordinate meetings and appointments for management and other departments.
- Perform routine data entry, filing, photocopying, scanning, and other administrative tasks.




- Support the administration and admissions teams with day-to-day office activities.

Eligibility Criteria

- Minimum qualification: Graduate in any discipline; candidates with relevant experience will be preferred.
- Good verbal communication skills in English, Hindi, and Bengali.
- Basic computer knowledge, including MS Word, Excel, email, and internet usage.
- Pleasant personality, professional appearance, and a courteous attitude.
- Strong organisational skills and the ability to multitask.
- Ability to communicate effectively with students, parents, and visitors.
- Prior experience as a receptionist, front-office executive, or in an educational institution will be an advantage.

Key Skills

- Front-office and visitor management
- Telephone etiquette and qualified communication
- Basic computer operations and data entry
- Student and parent coordination
- Time management and multitasking
- Professional behaviour and interpersonal skills

What We Offer

- A professional and creative educational environment.
- An opportunity to work with a reputed design education institute.
- A supportive workplace with opportunities to develop administrative and communication skills.

Interested candidates may apply with their updated CV, mentioning their current salary, expected salary, and notice period.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Receptionist/Administrator (Bidhannagar)
🏢 IIFD Kolkata
📍 Bidhannagar