10 Oct
|
Hero Vired
|
Pune
Company: Hero Vired
Job Type: Full-Time
Experience: 1–6 Years
Department: Sales / Business Development
About the Role
We are looking for a Senior Learning Consultant to join our dynamic sales team at Hero Vired. In this role, you will be responsible for consultative selling of our online UG and PG degree programs to working professionals, freshers, and students.
You will guide prospective learners throughout the enrollment journey — from the initial inquiry and qualification to regular follow-ups and final admission — while delivering a seamless and engaging candidate experience.
Key Responsibilities
- Conduct outbound calls to new prospects and follow up regularly with previously contacted leads.
- Engage with prospective students through telecalls, online demos, trial sessions, emails, and chats.
- Understand candidates’ educational backgrounds, career aspirations, goals, and requirements.
- Recommend suitable UG and PG programs based on the candidate’s profile and career objectives.
- Counsel prospective learners and clearly communicate program perks, learning outcomes, and enrollment processes.
- Build strong relationships with prospects and effectively manage the complete sales cycle from inquiry to admission.
- Maintain regular and meaningful follow-ups to improve lead conversion and achieve sales targets.
- Manage the sales funnel using data-driven sales techniques and CRM systems.
- Accurately update and maintain lead information, follow-up activities, and sales stages in CRM tools.
- Work with platforms such as Salesforce, LeadSquared, and NoPaperForms.
- Follow established sales processes and maintain high standards of sales quality and customer experience.
- Consistently achieve individual and team sales targets.
- Take ownership of assigned leads, identify opportunities,
and demonstrate perseverance throughout the sales cycle.
Programs You Will Sell
The role involves counseling and selling online degree programs, including:
- BA
- BCom
- BSc
- MA
- MCom
- MCA
- MBA
- And other relevant UG/PG programs
Requirements
- 1–5 years of experience in B2C sales, inside sales, telesales, or a similar customer-facing sales role.
- Proven ability to achieve or exceed sales targets.
- Strong understanding of lead management, sales funnels, and CRM operations.
- Familiarity with dialer operations and CRM platforms such as Salesforce, LeadSquared, and NoPaperForms.
- Excellent verbal and written communication skills.
- Strong listening, consultative selling, negotiation, and persuasion skills.
- Ability to understand customer needs and recommend relevant solutions.
- Strong ownership and accountability toward individual targets and responsibilities.
- Ability to work in a fast-paced, target-driven environment.
- Strong follow-up skills and perseverance in handling prospects through the sales cycle.
- Ability to build and establish processes from scratch.
- Prior experience working in a startup or high-growth environment is preferred.
Key Skills
B2C Sales | Inside Sales | Telesales | Consultative Selling | Lead Conversion | Lead Management | CRM Management | Salesforce | LeadSquared | NoPaperForms | Dialer Operations | Customer Engagement | Follow-ups | Negotiation | Communication | Target Achievement
Why Join Hero Vired?
Join Hero Vired and become part of a dynamic team that is transforming the future of education. You will have the opportunity to work in a fast-paced environment, engage with learners across diverse backgrounds, and contribute to making quality education more accessible and impactful.
Pay: Up to ₹700,000.00 per year
Benefits:
- Provident Fund
Work Location: In person
📌 Senior Learning Consultant (Pune)
🏢 Hero Vired
📍 Pune