1. Job Purpose

The Center Manager will be responsible for the overall management and smooth functioning of the education center. The role includes managing daily operations, students, faculty/trainers, admissions, parent/student relationships, academic coordination, sales, collections, administration, and achieving center-level business targets.

2. Key Responsibilities

A. Center Operations

- Manage day-to-day operations of the education center.
- Ensure the center opens and closes as per scheduled timings.
- Maintain discipline, cleanliness, safety, and qualified standards.
- Ensure classrooms, equipment, study material, and other facilities are properly maintained.
- Coordinate with Head Office/Regional Office for operational requirements.

B. Student & Parent Management

- Handle student and parent queries, feedback, and complaints professionally.
- Ensure a positive learning workplace and high student satisfaction.
- Monitor student attendance, discipline, performance, and retention.
- Conduct regular parent/student interactions wherever required.
- Take appropriate action to reduce student dropouts.

C. Faculty / Trainer Management

- Coordinate with teachers, trainers, counselors, and support staff.
- Monitor faculty attendance, punctuality, performance, and discipline.
- Prepare and monitor class schedules and faculty allocation.
- Ensure classes are conducted as per academic schedules.
- Support faculty in resolving operational and student-related issues.

D. Admissions & Business Development

- Drive admissions and achieve monthly/quarterly center targets.
- Monitor leads, enquiries, counseling, follow-ups, and conversions.
- Coordinate with the counseling/sales team for effective lead management.




- Develop local promotional and outreach activities in coordination with management.
- Maintain relationships with schools, colleges, corporates, and other relevant institutions where applicable.

E. Fees & Collection

- Monitor student fee collection and outstanding payments.
- Ensure timely follow-up for pending fees.
- Maintain proper records of admissions, payments, refunds, and related documents.
- Coordinate with the accounts team for reconciliation and reporting.

F. Administration & Compliance

- Maintain proper student, employee, attendance, and operational records.
- Ensure compliance with company policies and applicable statutory requirements.
- Monitor security, safety, housekeeping, and facility management.
- Ensure all center documents and registers are updated and properly maintained.

G. Reporting & Performance Monitoring

- Prepare daily/weekly/monthly center reports.
- Monitor key performance indicators such as admissions, revenue, collections, attendance, retention, and student satisfaction.
- Share regular updates with the reporting manager.
- Analyze center performance and recommend corrective actions.

3. Key Performance Indicators (KPIs)

- Achievement of admission and revenue targets.
- Fee collection and reduction in outstanding dues.
- Student retention and attendance.




- Student/parent satisfaction.
- Faculty attendance and performance.
- Center operational efficiency.
- Quality and timely submission of reports.
- Compliance with company policies and procedures.

4. Required Skills & Competencies

- Strong leadership and team-management skills.
- Excellent communication and interpersonal skills.
- Good counseling, negotiation, and customer-handling abilities.
- Target-oriented and result-driven approach.
- Good knowledge of MS Office/Google Workspace and basic reporting.
- Strong problem-solving and decision-making skills.
- Ability to manage multiple responsibilities simultaneously.
- Professional attitude and strong organizational skills.

5. Qualification & Experience

Education: Graduate in any discipline; B.SC SCIENCE, MBA/PGDM or relevant qualification will be an advantage.

Experience: 2–5 years of relevant experience in education, coaching, training, skill development, school/college administration, sales, or center operations.

6. Authority & Accountability

The Center Manager will be accountable for the overall operational, academic-support, student-service, administrative, and business performance of the assigned center, within the authority and policies prescribed by the management.

7. Working Conditions

- Full-time position.
- May require extended working hours during admissions, examinations, events, campaigns, or other business requirements.
- May require occasional travel for meetings, promotional activities, institutional visits, or training programs.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Cell phone reimbursement

Work Location: In person

📌 Center Manager (Patna)
🏢 Bhavya Technologies
📍 Patna