Objective

To Manage the Soft Services, horticulture, security and ensure Clean, Hygienic and safe environment in the building

Accountabilities

- Carry out all activities and functions as per SOPs
- Oversight and management of Building Upkeep Services Unit primarily of common areas of the building
- Management of vendor personnel for assigned units
- Manage training that includes assessing training needs of staff, and developing and coordinating programs to meet unit needs
- Develop Work Plans and implement the same
- Plans, schedules, inspect work, and assigns work to subordinate supervisors and/or teams
- May supervise shift workers and inspect for completion
- Applies knowledge of administration of program, resources, and staff
- Demonstrated ability to manage others and to communicate effectively
- Develops, interprets, and applies policies
- Reviews programs/ processes for effectiveness
- Brief all staff regarding their duties, designated areas and special instructions if any
- Prepare and implement various checklists, at the frequency instructed in the suggested formats
- De-brief all supervised staff at the end of each shift
- Monitor that the staff is cleaning in the required manner in order to ensure that the surfaces are maintained in the best possible way and to enhance their longevity
- Ensure discipline, proper attire and etiquette in the staff




- Ensure maximum efficiency in Housekeeping Services

Required Qualifications & Experience

- Will be qualified Management /diploma holder with experience of 5-8 years in the industry
- Working knowledge of the philosophy, objectives, methods and practices of Janitorial operations including cleaning chemicals & consumables usage, maintenance, repair of equipments and waste disposal methods, hygiene & sanitation standards & techniques pertinent to housekeeping including scheduling, training, identification of needs and maintenance of controls
- Ability to effectively supervise and coordinate the work of assigned areas of responsibility; to ensure the material, cost, work, and time reports; to communicate skillfully orally and in writing about the building/facility snags; to understand, carry out, and issue explicit oral and written instructions; and to establish and maintain cooperative and effective relationships with those contacted in the course of work.

ü Good Knowledge in functional area of Janitorial services

ü Adequate software exposure like MS office etc.

ü Good Leadership Qualities

ü Speak clearly, concisely and effectively; listen to, and understand, information and ideas as presented verbally

ü Read, interpret and apply laws, rules, regulations, policies and/or procedures

📌 Soft Service Executive (Kolkata Metropolitan Area)
🏢 JLL
📍 Kolkata Metropolitan Area