- Agent Coordination: Maintain regular communication with agents to understand their requirements, resolve queries, and ensure smooth coordination for better service delivery.
- Application Punching: Accurately punch and process applications received from Business Development Managers (BDMs) within the defined turnaround time (TAT).
- Application Assessment: Review applications and supporting documents, identify discrepancies, and provide accurate assessments as per university guidelines and requirements.
- BDM and Agent Relationship Management: Build and maintain strong qualified relationships with BDMs and their agents to ensure effective coordination and timely application processing.
- SOP Preparation and Implementation: Prepare, update, and maintain Standard Operating Procedures (SOPs) to streamline operational processes and ensure consistency in daily activities.
- Document Verification: Verify application forms and supporting documents for completeness, accuracy, and compliance with university requirements.
- Application Tracking: Maintain and regularly update application trackers, status sheets, and operational records to monitor progress and identify pending cases.
- Pending Case Follow-up: Follow up with BDMs, agents, and relevant stakeholders for missing documents, incomplete applications, pending assessments, and other operational requirements.
- Turnaround Time (TAT) Management: Ensure applications and assessments are processed within the prescribed timelines and escalate delays to the concerned authority.
- University and Course Requirement Updates:



Stay updated on university-specific admission requirements, eligibility criteria, document checklists, and application procedures.
- Issue Resolution: Identify and resolve application-related issues, documentation discrepancies, and process gaps in coordination with the concerned teams.
- Daily Reporting: Prepare and submit daily operational reports covering applications received, applications processed, assessments completed, pending cases, and other key performance indicators.
- Data Accuracy and Record Maintenance: Maintain accurate application data, student records, assessment details, and related documentation in the designated systems or Google Sheets.
- Process Improvement: Identify operational challenges and recommend improvements to enhance efficiency, accuracy, and turnaround time.
- Team Coordination: Coordinate with the operations team, BDMs, agents, and other internal departments to ensure smooth workflow and timely completion of tasks.
- Escalation Management: Escalate unresolved cases, university-related issues, and delays to the reporting manager with complete details and relevant supporting information.
- Compliance with Company Policies: Follow company SOPs, operational guidelines, data confidentiality requirements, and reporting procedures.
- Additional Operational Support: Perform other admission and operations-related tasks assigned by the reporting manager to support the smooth functioning of the department.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Admission Officer (Sahibzada Ajit Singh Nagar)
🏢 Acadivus Group
📍 Sahibzada Ajit Singh Nagar