Customer Support Executive (Hyderabad)

Customer Support Executive (Hyderabad)

10 Oct
|
Netscore Technologies
|
Hyderabad

10 Oct

Netscore Technologies

Hyderabad

Full Time

Hyderabad

Posted 4 days ago

Experience: 0-3 Years

Location: Hyderabad

We are looking for a proactive and customer-focused Customer Support Executive to ensure client satisfaction, retention, and growth.

Key Responsibilities

- Knowledge of MS Excel with positive presentation skills.
- Ability to effectively interact with clients and participate in client meetings.
- Serve as the primary contact for client issues and escalate as needed.
- Build and maintain strong customer relationships.
- Assist new customers with onboarding, training, and support.
- Gain expertise in company products to address customer needs.
- Gather customer feedback to drive product improvements.
- Analyze customer data to identify trends and potential concerns.

Preferred Candidate

- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Customer-centric approach with a positive attitude.
- Bachelor’s or master’s degree.

Job Features

Job Category

Support

📌 Customer Support Executive (Hyderabad)
🏢 Netscore Technologies
📍 Hyderabad

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