10 Oct
|
Netscore Technologies
|
Hyderabad
10 Oct
Netscore Technologies
Hyderabad
Full Time
Hyderabad
Posted 4 days ago
Experience: 0-3 Years
Location: Hyderabad
We are looking for a proactive and customer-focused Customer Support Executive to ensure client satisfaction, retention, and growth.
Key Responsibilities
- Knowledge of MS Excel with positive presentation skills.
- Ability to effectively interact with clients and participate in client meetings.
- Serve as the primary contact for client issues and escalate as needed.
- Build and maintain strong customer relationships.
- Assist new customers with onboarding, training, and support.
- Gain expertise in company products to address customer needs.
- Gather customer feedback to drive product improvements.
- Analyze customer data to identify trends and potential concerns.
Preferred Candidate
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Customer-centric approach with a positive attitude.
- Bachelor’s or master’s degree.
Job Features
Job Category
Support
📌 Customer Support Executive (Hyderabad)
🏢 Netscore Technologies
📍 Hyderabad