Profile: HR Manager

Experience:

- 3-5 years of relevant HR experience, including substantial hands-on recruitment
- Proven ability to independently source, assess and close vacancies
- Preferably from retail, luxury retail, jewellery, hospitality or any business with multiple customer-facing locations
- Jewellery industry experience is an advantage, but not mandatory
- Experience working directly with owners and building HR processes in a growing business

Roles:

Recruitment and Hiring (Primary Priority)

- Work with management to understand vacancies, prioritise hiring and prepare transparent job descriptions
- Independently source candidates through job portals, professional networks, referrals, recruitment agencies and local hiring channels
- Screen applications and conduct initial interviews to assess experience, communication, suitability and salary expectations
- Present shortlisted candidates to management and coordinate final interviews
- Manage candidate follow-ups, approved offer communication, salary discussions within authorised budgets and joining coordination
- Coordinate reference checks and employment verification with appropriate consent
- Maintain a recruitment tracker covering vacancies, candidate progress, offers, joining dates and hiring costs
- Follow up with new employees during their initial months to support retention and identify concerns

Onboarding and Employee Records

- Manage joining documentation, employee files and induction
- Ensure new employees understand their responsibilities, reporting structure, workplace expectations and company policies
- Coordinate probation reviews and confirmation decisions with management
- Maintain accurate attendance, leave and employee records, and provide verified inputs for payroll
- Manage exit documentation,



handovers and exit feedback

HR Policies and Processes

- Review existing practices and draft clear, practical policies for management approval
- Establish consistent processes for attendance, leave, punctuality, workplace conduct, grooming, confidentiality and grievance handling
- Communicate approved policies and support consistent implementation across showrooms
- Coordinate employment documentation and compliance requirements with management and external advisers

Employee Relations, Performance, KRA and KPI Monitoring

- Act as the point of contact for employee queries and workplace concerns
- Visit showrooms as required and maintain regular communication with showroom managers and staff
- Address routine employee issues fairly and escalate sensitive matters to management
- Define role-wise KRAs, KPIs and measurable targets with management and showroom managers, and communicate them to employees
- Maintain performance trackers, verify inputs with reporting managers and monitor progress through monthly reviews
- Report performance gaps and achievements to management; coordinate feedback, training and improvement plans with reporting managers
- Coordinate performance reviews, probation feedback and training needs
- Help management identify recurring causes of absenteeism, turnover or performance concerns

Limited HR Administration

- Coordinate employee requirements such as uniforms, ID cards and onboarding materials
- Support staff communication and coordination across locations
- Keep recruitment and core HR delivery as the priority

Qualification:

- Graduate in any discipline; MBA / PGDM in HR preferred
- Willingness to travel between showrooms as required
- Sound judgment, discretion and respect for confidential employee and business information

📌 HR Manager-Jewellery-Surat-4.8 LPA (India)
🏢 Rishi Jobs
📍 India