About The Opportunity

At EazyGrad, we’re building one of India’s most trusted education brands — and we know that great growth starts with excellent sales. As Inside Sales Manager, you’ll lead a dynamic team that connects students with life-changing opportunities. You’ll drive conversions, refine sales strategies, and ensure every interaction reflects our mission: making global education accessible, personal, and inspiring.

Role & Responsibilities

As Inside Sales Manager, you will be responsible for:

• Team Leadership & Development: Manage, lead, train, and mentor a team of in-house student counselors focused on online degree programs; foster a high-performance culture through coaching, feedback, and career development.
• Sales Process Optimization: Own and streamline the end-to-end sales cycle—from lead handoff to conversion and retention—ensuring adherence to internal SLAs, quality benchmarks, and compliance standards.
• CRM & Data-Driven Strategy: Leverage CRM tools (e.g., Zoho) to track, analyze, and improve lead acquisition, conversion,



and retention metrics; use insights to refine forecasting and team KPIs.
• Market & Product Intelligence: Conduct market research to forecast demand for course offerings; collaborate with curriculum and academic teams to design compelling, data-informed learner journeys.
• Cross-Functional Collaboration: Partner closely with Marketing to evaluate lead quality, optimize campaigns, and align messaging with customer insights; serve as the primary SME for all online degree programs, including university partnerships, regulatory compliance, and learner demographics.
• Performance Reporting & Strategy: Prepare weekly/monthly performance dashboards for leadership; recommend data-backed adjustments to sales strategy, pricing, or outreach tactics based on funnel analytics.

Skills & Qualifications

Must-Have

• 6–8 years of experience in inside sales, with a proven track record in a leadership or team-lead capacity (minimum 2 years).
• H

📌 Inside Sales Manager (India)
🏢 EazyGrad
📍 India