10 Oct
|
Vertiv
|
Kolkata
Brief Job Description:
6+ yrs working experience at UPS /DC power field .
• Responsible for product service and I&C; Activity of Telecom Power Equipment / Systems.
• Responsible for providing Technical Support, onsite service support, I&C; and Planning.
• Planning and timely execution of preventative maintenance of AMC equipment’s.
• Troubleshooting and resolution of Product technical issues.
• Provide excellent customer service by addressing system issues and concerns effectively.
• Prepare detailed reports on I&C;, PM and BD service visits, including issues encountered and solutions implemented.
• Collaborate with the technical team to improve product design and functionality based on the site or field team feedback.
• Direct customer interaction for project and service day-to-day update & tracking
• Prepare detailed record of inventory ; incoming/outgoing spare parts.
• Quick Learner and Result-oriented by providing quality deliverables.
• Execute and co-ordinate on Multiple activities independently.
• Excellent Interpersonal skills & ability to communicate effectively in English
The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength
VERTIV BEHAVIORS
• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most significant challenges facing today’s data centers, communication networks, and commercia
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