Home / Careers / Customer Success Lead Customer SuccessCustomer Success Lead RemoteFull-timeRemote Apply now All open roles About the role
Make sure our customers get real value from Hibilter — guiding them from pilot to scaled adoption, and being their voice inside the company.
What you’ll do
• Own customer relationships after the sale, from onboarding to renewal
• Guide customers from pilot to wider adoption with clear success plans
• Coordinate with product and engineering to resolve issues quickly
• Track adoption and outcomes, and share insight with the team
• Build the customer success playbook as we grow

What you’ll bring
• Experience in customer success, account management or delivery for enterprise software
• Solid communication and stakeholder management
• Comfort with technical products and learning quickly
• An organised, proactive approach in a remote team





Nice to have
• Experience with AI or data products
• Experience with enterprise or public-sector customers

How we work
We’re a small, remote-first team building governed, auditable AI with a human in command. You’ll own real outcomes, work with frontier AI across our products, and have room to grow as the suite grows.
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📌 Customer Success Lead (India)
🏢 Hibilter IT Systems
📍 India