Senior Specialist, Records Management Requisition Id: Business Unit: Corporate Location: Pune, IN, 411014 XPO India Shared Services **Location: Pune** **Experience: 2-4 years** **Key Responsibilities:** + Maintain centralized personnel records across ERMS and HR systems, ensuring files are complete, accurate, and easy to retrieve. + Intake, triage and fulfill legal requests for personnel files. + Support internal and external audits by preparing documentation and researching missing records. + Run regular quality checks on key documents such as offer letters, policy acknowledgments, separation paperwork, and remediate variances. + Document SOPs, playbooks and templates for request handling and file production; recommend improvements to ERMS configuration. + Enforce least-privilege access and respond to employee file inquiries while protecting sensitive data. + Collaborate with centers of excellence to gather and deliver files in a timely manner. + Index and classify incoming personnel documents by employee ID,



document type and date **Education/ Experience:** At a minimum, you'll need: + 2-4 years of experience in HR operations, records management, or legal operations, with direct experience handling personnel files and responding to subpoenas or records requests + Solid working knowledge of HR systems, including SuccessFactors, ServiceNow) and document platforms such as SharePoint and OnBase + Experience partnering with Legal on personnel file requests + High attention to detail and ability to manage confidential information and multiple statutory deadlines Preferred qualifications: + Bachelor's degree in HR, Business, Legal Studies, or a related field + Experience supporting audit readiness and compliance efforts + Familiarity with data privacy regulations and best practices for handling PII/PH Be part of something big

📌 Senior Specialist, Records Management (Pune)
🏢 XPO
📍 Pune