Description

& Responsibilities:

Administration of the Intake Process:-

- Quality checking of intake submissions, checking for appropriate approvals and following up where necessary
- Maintenance of intake submissions within our Intake Tool and ensuring it is kept up to date with progress updates during the intake process.
- General admin associated with intake – Intake tool updates, Jira updates, general sharepoint and confluence updates, upkeep of the shared mailboxes.
- Liaising with Architecture team for assigned architects, set up and admin of intake meetings (capturing and circulating meeting notes and recordings)
- Liaising with Product Managers and business readiness reps regarding business impacts, updating business impact assessment and working with portfolio leads regarding business readiness to start
- Facilitating intake meetings where necessary in the absence of the Intake Lead
- Administration of t-shirt estimates and Business Impact Assessments.
- Ensuring the capacity and allocation model is maintained and up to date at all times to enable accurate use by Portfolio Leads and others.

Reporting





- Working with Architecture and Product Managers to ensure t-shirt and Business Impact assessment status updates are recorded accurately in the Sharepoint tools to enable reporting.
- Producing t-shirt and Business Impact Assessment reports to enable the upholding of process WIP limits.

Attributes

- Ability to work flexibly to meet the demands of a global business
- Is happy to work with reasonable level of autonomy
- Strong organisational skills with an eye for detail
- Advanced Microsoft applications – word, outlook, excel, visio
- Experience of working with Tableau and Jira would be an advantage but not essential
- Valuable business/product knowledge
- Team working - internal/external
- Customer Focus - internal/external
- Strong communication skills

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

📌 Operating Effectiveness Senior Analyst (India)
🏢 IN1 Cigna Health Solutions India Private
📍 India