Customer Care Executive(Call Center) (Bengaluru)

Customer Care Executive(Call Center) (Bengaluru)

10 Oct
|
Talent Spectrum Solutions and Services
|
Bengaluru

10 Oct

Talent Spectrum Solutions and Services

Bengaluru

Description

We are seeking a motivated and enthusiastic Customer Care Executive/Telesales/Collections etcto join our clients. This role is ideal for freshers or entry-level candidates/experienced candidates who are looking to build a career in customer service.

International Voice Process Work location: Manyata Tech Part, BTM, Whitefield, Brookfield, Marathalli, Mahadevpura, Bellandur, Kengeri, Bommanahalli

Domestic Voice Process Work location: Marathahalli, Hoodi, Bommanahalli, Bellandur, Brookefield, Whitefiled, Kormangala, Bellandur, Kudlugate

Based on your nearest location share your resume to 87921 98081 along with the below details:

Current location:

Current Salary:

Expected Salary:

Notice Period:

Responsibilities

- Handle incoming calls and customer inquiries in a professional manner.
- Provide accurate information regarding products and services.




- Resolve customer complaints and issues effectively and efficiently.
- Document all customer interactions in the system.
- Follow up with customers to ensure their concerns are addressed.
- Collaborate with team members and other departments to improve customer satisfaction.

Skills and Qualifications

- Excellent verbal and written communication skills in English and Hindi (additional languages are a plus).
- Robust problem-solving skills and ability to remain calm under pressure.
- Basic computer skills and familiarity with CRM software or customer service platforms.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Strong interpersonal skills with a customer-oriented attitude.

📌 Customer Care Executive(Call Center) (Bengaluru)
🏢 Talent Spectrum Solutions and Services
📍 Bengaluru

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