We are seeking a motivated and enthusiastic Customer Care Executive/Telesales/Collections etcto join our clients. This role is ideal for freshers or entry-level candidates/experienced candidates who are looking to build a career in customer service.
International Voice Process Work location: Manyata Tech Part, BTM, Whitefield, Brookfield, Marathalli, Mahadevpura, Bellandur, Kengeri, Bommanahalli
Domestic Voice Process Work location: Marathahalli, Hoodi, Bommanahalli, Bellandur, Brookefield, Whitefiled, Kormangala, Bellandur, Kudlugate
Based on your nearest location share your resume to 87921 98081 along with the below details:
Current location:
Current Salary:
Expected Salary:
Notice Period:
Responsibilities
- Handle incoming calls and customer inquiries in a professional manner.
- Provide accurate information regarding products and services.
- Resolve customer complaints and issues effectively and efficiently.
- Document all customer interactions in the system.
- Follow up with customers to ensure their concerns are addressed.
- Collaborate with team members and other departments to improve customer satisfaction.
Skills and Qualifications
- Excellent verbal and written communication skills in English and Hindi (additional languages are a plus).
- Robust problem-solving skills and ability to remain calm under pressure.
- Basic computer skills and familiarity with CRM software or customer service platforms.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Strong interpersonal skills with a customer-oriented attitude.
📌 Customer Care Executive(Call Center) (Bengaluru)
🏢 Talent Spectrum Solutions and Services
📍 Bengaluru
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