Job Description

Key Responsibilities:
● Key Account Acquisitions:
○ Develop and maintain a strong pipeline of the merchants according to the given revenue size.
○ Develop and maintain strong relationships with key accounts, understanding their business needs, goals, and challenges.
○ Serve as the main liaison between the company and key accounts, ensuring a high level of customer service and satisfaction.
● Sales Growth:
○ Achieve sales targets and key performance indicators (KPIs) by developing and executing account-specific sales strategies.
○ Onboard the Key Accounts on PhonePe Payment Gateway, where we get Transactions from the merchant month on month.
○ Identify opportunities for upselling and cross-selling products and services within key accounts.
○ Monitor and analyze sales performance metrics to optimize account strategies and identify areas for improvement.
● Strategic Planning:
○ Create and implement strategic account plans that align with overall company objectives and client needs.
○ Conduct regular account reviews to assess progress, identify new opportunities, and address any challenges.
● Business Development:
○ Identify and pursue new business opportunities within existing accounts and develop strategies to expand market share.




○ Collaborate with marketing and product teams to develop and deliver customized solutions that meet client needs.
● Cross-Functional Collaboration:
○ Work closely with internal teams, including marketing, product development, and customer support, to ensure seamless delivery of services and solutions to clients.
○ Coordinate with other sales team members to share insights and strategies for achieving sales goals.
● Customer Feedback and Satisfaction:
○ Collect and analyze client feedback to understand their satisfaction levels and identify areas for improvement.
○ Implement corrective actions to address any client concerns and enhance overall satisfaction.
● Market Analysis:
○ Stay informed about industry trends, market conditions, and competitor activities to identify recent opportunities and potential threats.
○ Provide insights and recommendations to internal teams regarding client needs and market demands.
● Reporting and Documentation:
○ Maintain accurate records of sales activities, account plans, and client interactions using CRM software.
○ Prepare regular reports on account performance, sales progress, and future projections.

📌 Acquisition Manager- Outbound Sales (Bengaluru)
🏢 Phonepe
📍 Bengaluru