Job Description

We are looking for an experienced skilled to support the Tech & Durables (T&D;) Business within NielsenIQ’s production environment. The candidate will be expected to quickly learn and develop a strong understanding of T&D; processes, data flows, and business requirements.

The role involves managing retailer/vendor data acquisition, validation, and issue resolution to ensure high-quality data and insights. Working closely with Retail Services, Retailers, Transformation Teams, Output Teams, and country stakeholders, the individual will drive operational excellence and continuous improvement.

A key focus of the role will be to identify process simplification opportunities and support the successful transition of the T&D; business into OGRDS, ensuring efficient, standardized, and scalable operations.

Key Responsibilities

- Drive resolution of technical and process issues while ensuring adoption of new tools and enhancements.
- Conduct RCA, implement corrective actions, and effectively manage stakeholder communications.
- Provide timely project updates and proactively address client queries and concerns.
- Document, monitor, and continuously improve processes, controls,



and exception management.
- Identify and implement automation opportunities using Excel Macros, ML, and GenAI.
- Ensure accurate and high-quality data setup and maintenance across multiple markets.
- Execute and support end-to-end data processing and project delivery activities.
- Investigate data quality issues and collaborate with local, regional, and global teams to ensure timely resolution.
- Partner with Retailers, Country Teams, Transformation Teams, and Output Teams to enhance data quality and operational efficiency.
- Serve as a subject matter expert for Reference Data processes and provide guidance to global teams.
- Track and report KPIs related to delivery performance, data quality, and operational effectiveness.
- Build strong stakeholder relationships and work effectively in a virtual, multicultural environment.
- Leverage Generative AI (GenAI) to drive innovation, process simplification, and business transformation initiatives.
- Identify emerging AI trends and contribute to the development of long-term GenAI strategies aligned with business objectives.

📌 Expert (Vadodara)
🏢 Nielseniq
📍 Vadodara