As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues that arise within various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring the smooth operation of critical applications. The position demands collaboration with different teams to maintain system stability and deliver timely solutions, contributing to the overall efficiency and reliability of business processes. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform.

- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve system processes and workflows to enhance operational efficiency.
- Mentor junior team members to support their professional growth and development.




- Coordinate with stakeholders to ensure alignment of support activities with business objectives.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Configuration Database & CI Management.
- Robust knowledge of configuration management principles and best practices.
- Experience with incident and problem management within complex software environments.
- Ability to analyze system logs and performance metrics to identify root causes.
- Familiarity with change management processes and tools related to configuration items.
- Excellent troubleshooting skills to resolve issues impacting critical business applications.

Additional Information:
- The candidate should have minimum 5 years of experience in Configuration Database & CI Management.
- This position is based at our Bengaluru office.
- A 15 years full time education is required."

📌 Application Support Engineer - Configuration Database & CI Management (Bengaluru)
🏢 TRIGENT SOFTWARE PRIVATE
📍 Bengaluru