10 Oct
|
Michael Page
|
Bengaluru
10 Oct
Michael Page
Bengaluru
About Our Client
Our client is a technology-focused organisation operating in the semiconductor and test engineering sector, supporting advanced automated test solutions for customers. The organisation works closely with customers and cross-functional teams to deliver reliable, high-quality test applications and support.
Job Description
As an Application Manager, you will provide leadership and strategic direction to application engineering teams supporting Advantest test solutions across assigned customer accounts.
Key responsibilities include:
- Lead, mentor and develop application engineering teams supporting Advantest equipment.
- Manage resources, workload prioritisation and capability development across customer accounts.
- Conduct performance reviews, coaching and career development planning.
- Provide managerial oversight of pre-sales and post-sales application support.
- Act as the escalation point for complex issues involving correlation, yield, test time and production stability.
- Guide teams on test methodologies, software capabilities and application best practices.
- Ensure effective delivery of application training and technical workshops.
- Serve as the primary management interface for key customers on application and operational matters.
- Build strong customer relationships and support long-term platform adoption.
- Represent customer feedback internally and influence support strategies.
- Work closely with Sales, Service and R&D; leadership to deliver coordinated customer support.
- Drive continuous improvement across application support processes and team effectiveness.
- Define and monitor operational metrics relating to support quality and responsiveness.
- Contribute to regional and global application support initiatives.
The Successful Applicant
We're looking for someone who has:
- Robust experience in test engineering using Advantest 93K.
- Hands-on or strong working knowledge of SmartTest8.
- Experience leading or managing application
📌 Application Manager (Bengaluru)
🏢 Michael Page
📍 Bengaluru