Experience: minimum 1.6 years in support (preferably WordPress or technical).

What’s the work like:

- You’ll be working in a successful bootstrapped products company – we don’t do services.
- Supporting worldwide customers of our WooCommerce and WordPress plugins, micro services.
- Writing and updating documentation, walkthrough videos, etc.
- Analytics, e-commerce, and marketing automation-related products.
- Challenging problems, outstanding small team, satisfaction of solving customer problems.

What you must know:

- Must have used various WordPress & WooCommerce themes, plugins and hosting environments.
- Must know PHP, WordPress framework, MySQL, CSS and JavaScript.
- Excellent debugging and problem solving skills – you will fail without these.
- Support via real time chat, forums and helpdesk ticketing system.




- Strong communication skills and empathy are obviously needed.
- Good English is must (we may even test you on grammar).

Work Benefits

- Participation in various WordCamps, technical and marketing seminars.
- Opportunity to solve challenging and meaningful problems that make a difference.
- Access to various software, books, resources, tools to promote learning.
- Weekly meetings to discuss business, work and growth opportunities.
- Bring your own devices for work.
- Fun activities, games, birthday celebrations.

and a lot more…

Work Location

Remote / 126 1st Floor, Reghuleela Mega Mall, Kandivali West, Mumbai – 400067, Maharashtra, India

📌 Customer Success Engineer (Mumbai)
🏢 StoreApps
📍 Mumbai