10 Oct
|
MiraiEdge Technologies
|
India
10 Oct
MiraiEdge Technologies
India
Location: Remote / Work From Home
Experience: 3–5 Years
What You'll Do
- Configure and manage Jira Service Management (JSM).
- Implement ITSM processes, including Incident, Change, Problem, and Request Management.
- Create and customize workflows, automation rules, and dashboards.
- Integrate Jira Service Management with Confluence and third-party tools.
- Provide technical support and continuously optimize service management processes.
Requirements
- 3–5 years of hands-on experience with Jira Service Management (JSM).
- Robust understanding of ITIL and ITSM best practices.
- Experience with Jira Administration, JQL, and Automation.
- Knowledge of Confluence and REST API integrations.
- Excellent communication and problem-solving skills.
Skills:- Atlassian, ITIL, ITSM, ITIL management, Workflow management and SLA
📌 Atlassian ITSM Consultant (India)
🏢 MiraiEdge Technologies
📍 India