Training Specialist (Chennai)

Training Specialist (Chennai)

10 Oct
|
AGS Health
|
Chennai

10 Oct

AGS Health

Chennai

About AGS Health
AGS Health is a leading strategic growth partner to healthcare providers across the U.S. Working alongside each client as one team, we improve revenue cycle performance by orchestrating data, AI, automation, and human expertise across every workflow. Our proven model complements customers' existing teams, technology, and processes, deploying the right capabilities to improve efficiency, strengthen financial performance, and enhance the patient financial experience. Supported by a global team of more than 16,000 clinical and revenue cycle experts across onshore, nearshore, and offshore locations, AGS Health helps customers achieve measurable results across diverse care settings and specialties.

Job Summary
The Training Specialist – Specialty Training delivers the specialty certification layer that sits between New Hire Training (NHT) and Process-Specific Training. This is a dedicated, client-agnostic role — it does not sit within any single client's training team, but instead certifies recent hires across the organization on specialty-specific nuances (Dental,



Home Care, SNF/Home Health, Behavioral Health, Urgent Care, Ambulatory Surgery, Rehab/PT/OT, DME/HME, Ambulance Billing, Retail Health, Radiology/Infusion, and others as the portfolio expands) before they proceed into process training. The role supports new hire onboarding, delivers the Specialty Bridge Program and certification, provides on-demand specialty inputs during process training, supports adjacent-market and transition readiness, and sustains proficiency through continuous learning.

Key Responsibilities
• Partner with the Solutions team to help populate the Talent Development section of RFP responses, assessing existing knowledge-bank readiness against the specialties named in the opportunity
• Partner with the NHT team during core RCM induction batches to introduce specialty awareness early, sharing a preview of the specialty landscape and terminology relevant to each associate's even

📌 Training Specialist (Chennai)
🏢 AGS Health
📍 Chennai

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