As a Junior Executive Client Service - Events at Éclat Media Worldwide Private Limited, you will play a crucial role in supporting the client team and contributing to the successful execution of events.
Key Responsibilities:
• Client Communication: You will be the primary point of contact for clients, understanding their requirements, and ensuring explicit communication throughout the planning and execution phases.
• Understanding Client Needs: Thoroughly grasp the client’s objectives, preferences, and expectations for the event. This involves active listening and the ability to translate their vision into actionable plans.
• Proposal Development: Create proposals that outline event details, including venue options, catering, décor, entertainment, and budget estimates. Present these proposals to clients and negotiate terms as needed.
• Coordination and Planning: Coordinate with various departments and vendors to execute the event seamlessly. This includes scheduling, logistics management,
operation planning and creative outcomes and ensuring all elements align with the client’s expectations.
• Problem Solving: Anticipate and resolve issues that may arise during the planning process or on the event day itself. This requires quick thinking and the ability to remain calm under pressure.
• Budget Management: Responsible for actively participating with the team in managing budgets and ensuring all expenses are within the agreed-upon financial framework. This may involve cost negotiation with vendors and adherence to financial guidelines.
• Post-Event Follow-Up: Conduct post-event evaluations with clients to assess satisfaction levels and gather feedback for future improvements. Maintain relationships with clients for potential future engagements.
• Creativity and Innovation: Offer creative ideas to enhance the event experience and differentiate offerings from competitors. This could involve suggesting unique themes, entertainment options, or technological innovatio
📌 Junior Executive Client Service (India)
🏢 Éclat
📍 India