Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a energetic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Sales Cloud Sales Force Automation
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic work environment.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.




- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
- Document findings and solutions clearly to support knowledge sharing and future reference.
- Assist in the implementation of system updates and enhancements to improve overall functionality.
- Support junior team members by sharing knowledge and providing guidance when necessary.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Oracle Sales Cloud Sales Force Automation.
- Strong problem-solving skills with the ability to analyze and resolve technical issues efficiently.
- Experience in monitoring and maintaining enterprise-level software applications.
- Ability to work with multiple stakeholders to gather requirements and provide effective solutions.
- Familiarity with system integration and data flow within compl

📌 Application Support Engineer (Hyderabad)
🏢 Accenture
📍 Hyderabad