Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, advantages you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.
Role Summary

We are seeking a hands-on Senior ServiceNow Developer with at least seven years of experience designing, developing, configuring, and supporting ServiceNow solutions. The ideal candidate has strong experience across ITSM, ITOM, and CMDB, with additional experience in Third-Party Risk Management (TPRM)

The candidate will work with architects, platform owners, process teams, and business stakeholders to deliver secure,



scalable solutions aligned with platform standards and regulatory requirements.

Key Responsibilities
Design, develop, configure, and support ServiceNow applications and platform capabilities.
Build and enhance ITSM workflows, including Incident, Problem, Change, Request, Knowledge, and Service Catalog.
Develop ITOM capabilities such as Discovery, Service Mapping, Event Management, and integrations with monitoring tools.
Maintain CMDB data quality, including CI identification and reconciliation, relationships, normalization, and health reporting.
Configure and enhance TPRM capabilities, including vendor onboarding, risk assessments, questionnaires, issues, workflows, and reporting.
Develop integrations using REST/SOAP APIs, IntegrationHub, spokes, MID Servers, and other appropriate integration patterns.
Create and maintain Business Rules, Client Scripts, Script Includes, UI Policies, Flow Designer flows, Catalog Items, an

📌 Sr IT Software Engineer (Bengaluru)
🏢 Ukg
📍 Bengaluru