Key Responsibilities:• Handle customer queries over calls, emails, and chats.
• Help customers with shipment tracking and delivery issues.
• Coordinate with courier partners to resolve problems.
• Handle customer complaints and follow up on pending issues.
• Assist customers with billing and payment-related queries.
• Maintain customer records and update reports.
• Ensure timely resolution of customer issues and maintain customer satisfaction.
📌 Customer Support Intern (Gurugram)
🏢 Nimbuspost
📍 Gurugram
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