? IBM Hiring: Technical Support Representative Intern 2026 Pune, Mumbai, Chennai, Bangalore August 25, 2026 Full Time Job Description
Launch your tech career with a global technology and consulting titan.
IBM is actively recruiting fresh graduates for the Technical Support Representative Intern role across multiple major hubs in India. This is a wonderful early-career chance for science and computer application graduates to work with enterprise-level tools, provide solutions to global clients, and learn from top industry experts.
? Role Highlights & Quick Details
DetailInformationRole NameTechnical Support Representative InternLocationBangalore / Hyderabad / Chennai / Pune / Mumbai / Noida & Other CitiesEligibilityB.Sc / BCA (Computer Science, IT, or related streams)Batch2025 / 2026ExperienceFreshersStipend₹15,000 – ₹30,000 / Month ? What You Will Actually Do
• Technical Troubleshooting: Provide frontline technical support and remote diagnostics for inbound customer inquiries, hardware/software errors, and network issues.
• Ticket Management: Log, analyze, track,



and resolve user technical incidents while strictly adhering to internal Service Level Agreements (SLAs).
• Client Collaboration: Interact professionally with global enterprise users via chat, email, or voice to deliver comprehensive solutions and high customer satisfaction.
• Process Documentation: Document troubleshooting steps, maintain resolution logs, and share recurring technical insights with senior support teams.

? Selection Process
IBM’s recruitment process is designed to evaluate core technical competencies, problem-solving skills, and communication fluency:
• Online Application: Submit your updated resume through the official IBM careers portal.
• Online Assessment: Includes cognitive ability assessments, English language proficiency, and technical/coding fundamentals (depending on the exact track).
• Interview Rounds: Technical interview covering OS fundamentals, networking basics, and tro

📌 ? IBM Hiring: Technical Support Representative Intern 2026 (India)
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📍 India