About Revolut
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.
As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Outstanding Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About The Role
Financial Crime Operations is at the forefront of Revolut’s efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns.
Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut.
We're looking for a Financial Crime Analyst to oversee complaints and external dispute resolutions. You‘ll bring your investigative mindset to get into the details of complex, escalated fraud cases.
Putting your fraud investigations expertise into practise, you‘ll help us improve controls and customer support to continue delivering an exceptional experience to our customers.
Up to shape what's next in finance? Let's get in touch.
What You'll Be Doing
• Managing fraud grievances that involve outside dispute resolution bodies
• Representing Revolut in external dispute resolution platforms
• Identifying, analysing, resolving, and implementing continuous improvements within the fraud dispute handling processes
• Analysing previous case outcomes and conducting root-cause an
📌 FinCrime Analyst (India)
🏢 Revolut
📍 India