• Monitor customer accounts to ensure payments are received within agreed terms
• Maintain accurate records of customer accounts, credit limits and collection activities
• Prepare regular reports on debtor balances, aging analysis and collection performance
• Chase overdue invoices via emails and calls and update reports in real time
• Liaise with all relevant departments to resolve disputes and discrepancies
• Escalate high-risk accounts to management and recommend appropriate action
• Prepare cash forecast files based on multiple factors
• Need to align with cash application team to ensure correct allocation of cash receipts
• Calls with Agency and Client to provide update on debtor report
• Meet defined SLAs for timeliness, accuracy and responsiveness
Responsibilities
• Monitor customer accounts to ensure payments are received within agreed terms
• Maintain accurate records of customer accounts, credit limits and collection activities
• Prepare regular reports on debtor balances, aging analysis and collection performance
• Chase overdue invoices via emails and calls and update reports in real time
• Liaise with all relevant departments to resolve disputes and discrepancies
• Escalate high-risk accounts to management and recommend appropriate action
• Prepare cash forecast files based on multiple factors
• Need to align with cash application team to ensure correct allocation of cash receipts
• Calls with Agency and Client to provide update on debtor report
• Meet defined SLAs for timeliness, accuracy and responsiveness
Qualifications
B.com graduate with more than 2 years of experience is O2C, credit control and collections in client facing role
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep indust
📌 Senior Executive (Noida)
🏢 EXL
📍 Noida