Job Description

Key Purpose of the Job

As Center Head of Sales, you will lead the sales team in a center and provide day-to-day mentoring & oversight to the Educational Consultants in your center. The main responsibility for the role consists of managing WSE net cash collection (NCC) while also enhancing our brand and its level of service excellence within the Vietnam market. This will be achieved through the delivery of outstanding education and sales consultancy services within your center.

You will also work towards creating a work environment that encourages teamwork, accountability and success. This will involve supervising, engaging, advising and helping a team of unique individuals with different backgrounds and experiences. That will also involve collaborating with the Marketing and Service departments (native teacher and coach) to unleash the maximum value for the organization.

Sales Performance Management

• Review the sales objectives for the month and set individual objectives for each EC to meet the center target by considering pending collections, pipelines and experience.




• Review the previous sales team performance, identify areas of improvement and prepare an action plan for the month to improve sales effectiveness.
• Share the sales plan with the RHOS and prepare an action plan for the month.
• Monitor the timely EPP collection from every sales team member.
• Prepare a weekly report and meet with the RHOS on the sales situation in the center and revise the action plan to ensure that milestones and targets are met.
• Monitor the timely follow-up updates in the CRM system to track the sale pipeline.
• Contribute to the sales of the center by offering some prospect presentations during the month with the same conditions as other members of the sales team.

Sales Team Skills Development

• Monitor the sales team member performance through data analysis and observations and identify areas of improvement.
• Regularly conduct coaching sessions tailo

📌 Head of Commercial (Puducherry)
🏢 Wallstreet English
📍 Puducherry