• Manage existing key accounts and ensure regular order generation
• Maintain solid customer relationships and handle customer queries and complaints
• Coordinate with logistics and internal teams for timely order execution
• Prepare and submit quotations to new key and corporate accounts
• Coordinate with customers for rate finalisation and contract closure
• Maintain and regularly update the customer database
• Coordinate with regional sales teams for enquiries received at Head Office
• Maintain organised digital and physical sales records and files
• Prepare and maintain Sales MIS and regular sales reports
• Conduct tele-sales and follow up with customers for orders
• Coordinate with field sales teams to track customer coverage, order booking, supplies, and payment collection
• Coordinate with other departments for sales presentations and customer requirements
• Organise and maintain sales data and prepare required reports
• Maintain inventory of sales presentation materials, brochures, and presentation folders