POSITION SUMMARY:

The position seeks a candidate who can multitask in a fast-paced workplace, possesses knowledge of entire/multiple loan servicing process, and embodies curiosity, effective communication, Excel proficiency, teamwork, adaptability, and quick learning ability. The candidate will be reporting to the Team Leader and will have regular interaction with Onshore team.

JOB FUNCTION AND RESPONSIBILITIES:

- Review loan documents to ensure accuracy of data uploaded during the loan boarding process
- Regularly tracking property tax payments, insurance coverage and Suspense Balances
- Identifying loans that meet specific criteria for inclusion as a Watchlist loan
- Analyzing monthly financial statements to assess the propertys health and the borrowers ability to repay debt
- Identify loans that require valuations and Inspection Products and place the orders with third party vendors
- Review valuation and Inspection products for quality pursuant to Ocwen and industry standards
- Determine the fees and costs associated with payoff and reinstatement quotes and ensure timely delivery to the requestor




- Verify proper application of Payoff Funds
- Handling invoices from various vendors, ensuring timely payment and accuracy
- Liaison between external vendors and the company
- Creating and maintaining documentation outlining procedures and processes
- Work on special projects or Adhoc requests assigned

QUALIFICATION:

- Bachelor's degree or equivalent of fifteen years of education. MBA will be a plus.
- Professional certification in Banking Operations will be an added advantage
- Minimum of 3 years of work experience (Preferably within mortgage industry)

SKILLS REQUIRED

- Basic proficiency in Microsoft Office including Word and Excel
- Strong Oral/ Written communication skills
- Self-motivated and work well independently
- Customer service oriented
- Team player
- Flexible and able to pivot and handle various processes

WORK SCHEDULE OR TRAVEL REQUIREMENTS:

Shift timings- 05:00 PM to 02:00 AM IST (Monday to Friday)

📌 Associate (Bengaluru)
🏢 Ocwen Financial
📍 Bengaluru