Job Track Description:

- Requires broad technical expertise and industry knowledge.
- Is accountable for functional, operational, and/or program management.
- Assists others in achieving goals.
- Manages performance appraisals and pay reviews.
- Manages training for 3 or more employees.
- Manages hiring and termination actions.
- Requires broad technical expertise and industry knowledge.
- Accountable for functional, operational, and/or program management.

General Profile

- Supervises daily tasks of complex business, technical support, or production teams.
- Responsible for the success of the team.
- Works within established precedents and practices.
- Examines information to solve ongoing problems.
- Ability to perform work unsupervised.

Functional Knowledge

- Comprehensive understanding of a range of processes, procedures, systems and concepts in own field.

Business Expertise

- Understands how to coordinate efforts across teams to achieve goals.

Impact

- Impacts a team, by example, through the quality service and information provided.

Leadership

- Provides daily team supervision.



(e.g., coaching on performance, coordinating activities, checking on quality, and work progress)

Problem Solving

- Solves problems and evaluates possible solutions using technical experience and precedents.

Interpersonal Skills

- Uses tact to exchange ideas and information concisely and rationally.

Responsibility Statements

- Supervises the day-to-day activity of the Perks and Human Resource Administration department.
- Ensures on-going performance, meets established guidelines, provides coaching and feedback, and conducts annual performance reviews.
- Facilitates resolutions to complex problems and escalations.
- Ensures all levels of service are met as per client expectations.
- Ensures appropriate staffing levels and facilitates the allocation of work.
- Interfaces with the client to identify and resolve on-going issues.
- Performs other duties as assigned.
- Complies with all policies and standards.

📌 Opening For MNC Supervisor, Benefits Administration Services (Navi Mumbai)
🏢 Staffing Services
📍 Navi Mumbai