Required skills

- Advanced SQL, Excel, and Python or R (pandas, NumPy, visualisation libraries)
- BI tools: Power BI, Tableau, Apache Superset or Metabase
- Strong grounding in statistics, data modelling and ETL concepts
- Ability to translate data into clear narratives for non-technical leadership
- Positive written and verbal communication in Hindi and English

Desirable

- Experience with GIS/geospatial tools (QGIS) and open-source analytics stacks
- Exposure to NLP for grievance categorisation and to big data tools (Spark, Airflow)
- Prior work with e-Governance MIS or CM/PM-level monitoring dashboards

Qualification

- B.E./B.Tech/MCA/M.Sc. (Statistics, Mathematics, Computer Science, Data Science) or equivalent; MBA (Analytics) is a plus

Role summary
Turn service delivery, grievance and programme data from multiple departments into insight for leadership. The analyst builds monitoring dashboards, tracks service KPIs and supports evidence-based decisions on citizen services.

Key responsibilities

- Collect, clean, validate and integrate data from departmental applications, APIs, RajDhara/State Data Centre sources, and flat files




- Design and maintain dashboards and MIS reports on service delivery timelines, pendency, grievance redressal, SLA compliance and department performance
- Define KPIs and performance indices, and run trend, root-cause, geospatial and comparative district/department analyses
- Identify bottlenecks, anomalies and service gaps, and present actionable recommendations to senior officials
- Prepare periodic briefing notes, presentations and ad-hoc analyses for review meetings
- Enforce data quality and governance standards, and document data dictionaries and metrics definitions
- Apply statistical and predictive techniques (forecasting, clustering, sentiment/text analysis on grievances) where relevant
- Ensure adherence to the DPDP Act 2023, Rajasthan data-sharing policies and information security norms

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Data Analyst (Chennai)
🏢 Bahwan Cybertek
📍 Chennai