Zomato Process is hiring for the Customer Service Executive.

Post: Customer Service Executive / Customer Support Executive.

Process:- Blended process, Chat Process, Email Support & Voice Process.

Salary :- 2 LPA to 4.5 LPA

Language Mandatory:-

Hindi & English Communication.

Roles and Responsibilities

- This is a premium Chat/Voice process for enterprise business of our telecom partner(Customer Service)
- Grad with Relevant experience (Chat/Voice Customer service Exp) mandate .
- Versatile to work in any shift Rotational .
- Working days 5 days working
- Candidate should be Ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off.
- Contacting existing customers as well as prospective customers
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their need
- Resolving customer queries and issues related to the products and service.

Note:- 6 days Working and 1 Week Rotational Off

24/7 Rotational Shifts (Male & Female both)

📌 Zomato hiring Customer Care Executive(Voice/Chat Process) (Noida)
🏢 Ayka Communication
📍 Noida